EyeWatch LIVE™: Pioneering Safety and Care with AI-Enhanced Monitoring

Setting a new standard in care with a unique blend of AI and human monitoring, delivering unrivaled protection against falls, elopements, and intrusions for those in your care.

EyeWatch LIVE™: Pioneering Safety and Care with AI-Enhanced Monitoring

Setting a new standard in care with a unique blend of AI and human monitoring, delivering unrivaled protection against falls, elopements, and intrusions for those in your care.

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Empower families with the confidence of round-the-clock, comprehensive monitoring—more affordable than private-duty nursing and more proactive than traditional skilled nursing facilities.

EyeWatch LIVE™ sets a new standard in monitoring excellence, offering a level of functionality and peace of mind unmatched in the industry. Distinguishing itself from other monitoring solutions, EyeWatch LIVE™ doesn’t just rely on artificial intelligence (AI) to detect incidents post-occurrence. Our system, backed by the vigilant oversight of licensed nurse-supervised agents, anticipates and responds to potential risks before they happen.

With EyeWatch LIVE™, any detected motion during the night prompts an immediate alert to our on-duty agents. These experts quickly assess the situation—be it an attempted bed exit, an elopement risk, or even unauthorized entry. In cases where the resident may need assistance, our agents can communicate directly, reassuring them that help is on the way, while simultaneously alerting on-site care staff to intervene promptly. This dual-action approach, leveraging both AI and human intuition, ensures immediate response to falls, elopements, and other critical incidents, safeguarding our residents in real-time.

The EyeWatch LIVE™ Solution

How it Works

Our system works with your onsite care teams to provide the best resident care.

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    Installation

    EyeWatch LIVE™ cameras are strategically placed within a resident’s room to ensure comprehensive monitoring, especially during the overnight hours when risks are heightened. Drawing from decades of experience in virtual security with 24/7/365 monitoring, our setup includes advanced two-way audio for real-time communication and a seamless installation process.

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    Detection

    Our system employs state-of-the-art motion detection technology to actively monitor a designated “safety zone” around the resident’s bed, and beyond, to effectively oversee the entire room. Connected to the EyeWatch LIVE™ Monitoring Center, staffed by live virtual nurses, our system is uniquely capable of detecting a range of unwanted activities—whether it's an attempt to leave the bed, elopement risks, or unauthorized entry. Detected incidents are reported instantly to on-site community care staff via multiple communication channels, including text messages, phone calls, and integrated technology platforms.

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    Notification & Intervention

    Upon detecting potential risks, the live virtual nurse promptly notifies on-site caregivers while simultaneously engaging with the resident when appropriate. Through real-time two-way audio, our monitoring agents can offer calming reassurances to the resident, advising them to remain in bed or reassuring them that help is on the way. This proactive communication is designed to prevent incidents before they occur, ensuring rapid on-site response to safeguard the resident's well-being.

Testimonials

Comprehensive Benefits Across Care Settings

For Acute Rehab Centers, Senior Living Communities, Memory Care Units, and Hospitals

  • Enhanced Resident Safety: Achieve a significant reduction in falls, elopements, and unauthorized entries, directly improving the quality of life for residents by providing a safer living environment.
  • Increased Community Appeal: Elevate occupancy rates by becoming a pioneer in adopting advanced monitoring solutions. Offer families the unique reassurance of overnight live nurse monitoring, setting your community apart.
  • Extended Residency Duration: Residents and their families feel more secure knowing that proactive measures are in place to prevent incidents, encouraging longer stays within your community.
  • Market Leadership: Position your community as a leader in innovative care by being the first to offer comprehensive live nurse monitoring, enhancing your reputation and appeal to prospective residents and their families.
  • Minimized Risk: Boast the lowest incident rates in your region, substantially reducing insurance claims and liability risk. Show your commitment to resident safety and proactive prevention strategies.
  • Support for Care Teams: Provide invaluable support to your care staff by alleviating workload, minimizing burnout, and enhancing job satisfaction. Our system reduces false alarms and allows staff to focus on genuine care needs.
  • Additional Revenue Stream: Introduce an innovative level of care that attracts families, offering it at a fraction of the cost compared to traditional overnight private-duty nursing. This not only serves residents better but also opens new revenue pathways.
  • Educational Tool: Utilize the detailed incident data and monitoring footage for staff training and educational purposes, enhancing the skill set of your care teams and improving care quality across the board.

By adopting EyeWatch LIVE™, senior living communities not only ensure a safer, more secure environment for their residents but also enjoy a range of operational, financial, and reputational benefits.

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By the Numbers...

The majority of falls in a memory care community occur between 8 p.m. and 8 a.m., less than 3 feet from the bed

The average cost of claims in the assisted living setting ($267,174) continues to exceed that of skilled nursing facilities ($245,559) in 2021

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More than 59 percent of fall-related closed claim allegations in the skilled nursing and assisted living settings involved a resident with a prior history of falls

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The average cost of fall-related claims remains the highest in the assisted living setting

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Dementia is a contributing factor in 72.9 percent of all assisted living fall-related close claims

EyeWatch LIVE™ FAQs

A. EyeWatch LIVE™ provides 24/7 monitoring, the live monitoring occurs overnight during 8 p.m. to 8 a.m. Research shows that 60% of all falls in memory care occur during the night within 3 feet of the resident’s bed. During the day, a resident is usually engaged in another part of community with eyes on them.

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Find the most recent and relevant news

Our blog posts shine a light on the latest developments for all things fall prevention, so you can stay current and leverage the findings in your communities.

Find the most recent and relevant news

Our blog posts shine a light on the latest developments for all things fall prevention, so you can stay current and leverage the findings in your communities.

The Psychological Benefits of Safe and Secure Living Environments

March 25, 2024

Safety and security in senior living communities contribute significantly to residents’ psychological well-being. These measures…

Read More

From Crisis to Confidence: Addressing Staffing Shortages & Protecting Your Residents

February 20, 2024

The senior living industry faces a significant challenge: staffing shortages. Finding and retaining qualified caregivers…

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