The Senior Living Tech Investment That Pays for Itself

When it comes to senior living operations, innovation often comes with a question: “But how does this affect our bottom line?” Operators are under increasing pressure to deliver high-quality care while maintaining healthy margins. New technology can feel like a risk — a potential drain on resources rather than a contributor to the bottom line. But EyeWatch LIVE® is different. It’s not a cost center — it’s a strategic investment that pays off in measurable ways.

With EyeWatch LIVE®, communities are gaining more than just a monitoring system. They’re getting a 24/7 support partner, rich data insights, and tangible financial benefits that directly improve operational efficiency, occupancy, staff performance, and liability protection. Here’s how the numbers add up.

Increased Ancillary Revenue

EyeWatch LIVE® enables communities to reassess care levels with confidence, thanks to detailed data on overnight resident behavior. This can lead to increased care fees or the ability to charge a separate service fee — revenue that would otherwise go uncaptured. For communities that want to offer peace of mind without requiring families to hire private-duty caregivers, this solution opens the door to new streams of income.

Longer Length of Stay

Resident falls and emergency room visits are among the top reasons for premature move-outs. By proactively monitoring high-risk behavior and intervening before an incident occurs, EyeWatch LIVE® helps communities extend the average length of stay. Just 15 additional days per resident — enough to avoid a single ER visit — can cover the cost of the service for an entire year. Many communities see average increases of up to three months, resulting in more predictable revenue and fewer open units.

Reduced Unit Turnover and Marketing Costs

When a resident stays longer, that’s one less unit to turn over. For memory care communities, where the average length of stay is just 12 months, increasing that stay by 15 days can reduce annual turnover and associated marketing costs by about 4%. Fewer turnovers also mean less wear and tear on units, fewer staffing disruptions, and more time to focus on resident care.

Higher Occupancy

Families choose communities with EyeWatch LIVE® because it offers something traditional care models can’t: real-time monitoring with dignity and privacy protections. Communities that use EyeWatch LIVE® not only retain residents longer, but also attract new move-ins who specifically seek out the added safety, support, and peace of mind. That means higher occupancy and stronger cash flow.

Improved Staffing Efficiency

Overnight staffing is one of the biggest pain points for senior living operators. EyeWatch LIVE® provides an extra layer of support, acting as a set of eyes that helps caregivers respond quickly and efficiently. With licensed monitoring agents verifying alerts before notifying onsite staff, the system virtually eliminates false positives. This allows teams to focus on real emergencies and frees up resources that would otherwise be wasted on unnecessary checks. The data also informs staffing decisions, helping operators determine if and when additional personnel are truly needed — especially in communities with multiple memory care neighborhoods.

Reduced Insurance Claims and Premiums

Liability claims in senior living are most often driven by falls. By helping prevent these incidents, EyeWatch LIVE® not only protects residents, but also delivers serious financial savings. One prevented fall can mean:

• ~$300,000 saved for the insurance carrier

• ~$50,000 saved in deductible costs for the operator

• Potential reductions in future insurance premiums

EyeWatch LIVE® may even qualify as a reimbursable loss prevention service under existing insurance policies, helping to offset or fully cover its cost.

A Trusted Solution for Residents, Families, and Operators

Beyond the balance sheet, EyeWatch LIVE® builds trust. Families rest easier knowing their loved ones are being watched over — especially overnight when many incidents occur. Staff members feel supported by the real-time interventions and appreciate that the system enhances, rather than replaces, their role. And operators gain a scalable, data-driven tool that strengthens every part of their business.

Safety That Strengthens Your Bottom Line

EyeWatch LIVE® is more than a tech add-on — it’s a financial growth engine built into your care model. It reduces risk, increases revenue, and supports your staff in delivering better, more responsive care. By extending resident stays, reducing turnover, cutting insurance costs, and enhancing occupancy, EyeWatch LIVE® proves that smart technology doesn’t just improve care — it improves the business of care.

In an industry where every decision counts, EyeWatch LIVE® isn’t just the safer choice. It’s the smarter one.