From Crisis to Confidence: Addressing Staffing Shortages & Protecting Your Residents

The senior living industry faces a significant challenge: staffing shortages. Finding and retaining qualified caregivers is becoming increasingly difficult, leaving communities scrambling to provide the level of care residents deserve, especially at night. This challenge, however, creates an opportunity for innovative solutions.

The Scope of the Challenge

Across the US, nearly seven in ten nursing homes and eight in ten senior living operators are experiencing severe staffing shortages. This directly impacts residents’ well-being and safety, increasing fall risks and incidents. The emotional toll on families who worry about their loved ones’ care adds another layer to the problem.

The staffing crisis in senior living facilities isn’t simply a threat to resident safety; it’s a double-edged sword that also jeopardizes the well-being of your staff and your community’s financial stability. When a resident falls, it often takes two caregivers to safely assist them, putting them at risk of back injuries, strains, and other physical harm. This not only impacts their long-term health but also leads to costly and time-consuming workers’ compensation claims, straining your budget and adding administrative burdens. Furthermore, recovering from injuries can be stressful, potentially leading to burnout and increased staff turnover, further perpetuating the staffing shortage cycle. Witnessing resident falls can also be emotionally taxing for caregivers, impacting their morale and engagement. This creates a vicious cycle where fewer staff due to injuries and burnout increases fall risks, leading to even more injuries and staff shortages.

Traditional Solutions, Limited Success

Many communities have tried various approaches to address staffing shortages, including increased pay, recruitment incentives, and flexible scheduling. While these efforts offer some relief, they often fall short of filling the gap and can strain budgets. Recent statistics indicate that 70% of Gen Z and Millennials are inclined to switch jobs for opportunities that offer better technology, thus enhancing their work experience. This underscores the ongoing challenge of staff retention, especially in industries where advanced technology plays a crucial role.


EyeWatch LIVE™: A Different Approach

EyeWatch LIVE™ offers a unique solution that augments, not replaces, existing staff. Our system utilizes cameras and remote monitoring by highly trained monitoring specialists, specifically during overnight hours, when falls are most prevalent and staffing is typically thinner.

Benefits for Communities:

  • Reduced Fall Risks: Studies show EyeWatch LIVE™ significantly reduces fall rates, improving resident safety and well-being.
  • Enhanced Staff Efficiency: Live nurse trained monitoring agents remotely intervene in potential situations, freeing on-site staff to focus on direct resident care.
  • Improved Staff Morale: Reduced workload and better-rested residents can lead to happier and more productive staff.
  • Lower Insurance Costs: Fewer falls translate to fewer claims, potentially reducing insurance premiums.

Benefits for Families:

  • Peace of Mind: Knowing their loved ones are monitored overnight provides families with invaluable peace of mind.
  • Improved Communication: EyeWatch LIVE™ facilitates closer communication between families and care staff through data captured and applied to resident care plans.
  • Higher Quality of Care: Families can be confident their loved ones are receiving the attention and support they need, even at night.
  • Financial Savings: Reduced falls translate to fewer trips to the ER, potentially saving families thousands of dollars in out-of-pocket medical expenses. According to statistics, average co-pays for fall-related ER visits reach $1,800, making prevention a significant financial benefit.

Isn’t this just surveillance?

EyeWatch LIVE™ recognizes the privacy concerns surrounding their remote monitoring system and prioritizes both resident safety and privacy. They address these concerns through informed consent, a privacy button that can be enacted during times of bedside care or family visits for example.  Also strict adherence to privacy, limited monitoring scope, human oversight by trained nurses, and open communication. Ultimately, residents and families have complete control over their participation and EyeWatch LIVE™ prioritizes safety while respecting individual privacy and autonomy. This collaborative approach offers peace of mind with transparency and ethical considerations at the forefront.


EyeWatch LIVE™ presents a valuable solution for senior living communities facing staffing challenges. Addressing the issue of falls and elopements isn’t just about resident safety; it’s a strategic investment in your staff’s well-being and your community’s financial sustainability. By implementing solutions like EyeWatch LIVE™, you can proactively address fall risks, protect your staff from physical and emotional harm, reduce workers’ compensation claims, and break the cycle of injuries and staffing shortages, creating a safer and more secure environment for everyone. By enhancing safety, improving efficiency, and providing peace of mind to both residents and families, EyeWatch LIVE™ can help bridge the staffing gap and create a more fulfilling environment for everyone involved.